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INTERNATIONAL JOURNAL OF MANAGEMENT AND SOCIAL SCIENCE RESEARCH REVIEW (IJMSRR) (www.ijmsrr.com) Bangalore-560083, INDIA. |
| Print ISSN: 2349-6738 Online ISSN: 2349-6746 IMPACT FACTOR: 7.358 | |
| CERTIFICATE OF PUBLICATION | |
| This is to Certify that Mr./Mrs./Ms./Dr. Bindu K. Nambiar, Ansted Iype Joseph, Dr. V. Raman Nair has published research paper in " International Journal of Management And Social Science Research Review (IJMSRR) peer reviewed and refereed journal, Volume- 1, Issue- 12, June 2015, pp. 15-25." | |
| Paper Title:- " ADOPTION OF CRM INITIATIVES: RESHAPING THE CUSTOMER CENTRIC MODEL WITH SPECIAL REFERENCE TO BANKS IN KERALA. " | |
 Chief Editor |  Managing Editor |